Patient's Bill Of Rights
As a patient in Trinitas Regional Medical Center, you have the following rights under State
law and regulations:
Communication and Information
To be informed of the names and functions of all healthcare professionals
providing you with personal care.
To receive, as soon as possible, the services of a translator or interpreter
if you need one to help you communicate with the hospital's healthcare
To be informed of the names and functions of any outside healthcare and
educational institutions involved in your treatment. You may refuse to allow
To receive, upon request, the hospital's written policies and procedures
regarding life-saving methods and the use or withdrawal of life-support
To be advised in writing of the hospital's rules regarding the conduct of
patients and visitors.
To receive a summary of your patient rights that includes the name and phone
number of the hospital staff member to whom you can ask questions or
complain about any possible violation of your rights.
Cost Of Hospital Care
To receive a copy of the hospital payment rates. If you request an itemized
bill, the hospital must provide one, and answer any questions you may have.
You have the right to appeal any charges.
To be informed by the hospital if all or part of your bill will not be
covered by insurance. The hospital is required to help you obtain any public
assistance or private healthcare benefits to which you may be entitled.
Discharge Appeal Process
To be informed by the hospital about any appeal process to which you are
entitled by law if you disagree with the hospitals discharge plans.
To question the medical appropriateness of your discharge, please contact
your primary care physician.
To receive information and assistance from your attending physician and
other healthcare providers if you need to arrange for continuing healthcare
after your discharge from the hospital.
To receive sufficient time before discharge to arrange for continuing
Freedom From Abuse And Restraints
To freedom from physical and mental abuse.
To freedom from restraints, unless they are authorized by a physician, for a
limited period of time to protect the safety of you or others.
To treatment and medical services without discrimination based on age,
religion, national origin, sex, sexual preference, handicap, diagnosis,
ability to pay, or source of payment.
To exercise all your constitutional, civil, and legal rights.
To receive the care and health services that the hospital is required by law
To receive an understandable explanation from your physician of your
complete medical condition, recommended treatment, expected results, risks
involved, and reasonable medical alternatives. If your physician believes
that some of this information would be detrimental to your health or beyond
your ability to understand, the explanation must be given to your next of
kin or guardian.
To give informed, written consent prior to the start of specified
non-emergency medical procedures or treatments.
Your physician should explain to you, in words you understand, specific
details about the recommended procedures or treatments, any risks involved,
time required for recovery, and any reasonable medical alternatives.
To refuse medication and treatment after possible consequences of this
decision have been explained clearly to you, unless the situation is
life-threatening or the procedure is required by law.
To be included in experimental research only if you give informed, written
consent. You have the right to refuse to participate.
To expect reasonable continuity of care.
To be treated with courtesy, consideration, and respect for your dignity and
To have access to storage space in your room for private use. The hospital
must also have a system to safeguard your personal property.
Privacy And Confidentiality
To have physical privacy during medical treatment and personal hygiene
functions, unless you need assistance.
To confidential treatment of information about you. Information in your
records will not be released to anyone outside the hospital without your
approval, unless it's required by law.
To be transferred to another facility only when you or your family has made
this request, or in instances where the transferring hospital is unable to
provide you with the care you need.
To receive an advance explanation from a physician of the reasons for your
transfer and possible alternatives.